Privacy Policy

Introduction

Merchantize.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

Information You Provide

When you use our tools or submit a lead form, we collect:

• Work email address
• Company domain or store URL
• Platform information (e.g., Shopify, Etsy, BigCommerce)
• SKU count ranges
• Contact name and role (optional)
• Country location
• Business goals and timeline
• Any additional notes you provide

Automatically Collected Information

We automatically collect:

• UTM parameters (source, medium, campaign, term)
• Referrer information
• Page paths visited
• User agent (browser and device information)
• IP address
• Analytics data about how you interact with our site

How We Use Your Information

We use your information to:

• Provide ACP readiness assessments and tools
• Contact you about our services
• Send follow-up emails with consultation invitations
• Improve our website and services
• Analyze usage patterns and trends
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using Supabase with row-level security policies. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction.

Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With service providers who help us operate our business (e.g., Supabase, Vercel)
• When required by law or to protect our legal rights
• With your explicit consent

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at privacy@merchantize.ai

Cookies and Tracking

We use analytics tools to understand how visitors use our site. You can control cookies through your browser settings.

Third-Party Services

Our website uses:

• Supabase for data storage
• Vercel for hosting
• Analytics services for usage tracking

These services have their own privacy policies governing their use of your information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: